Grand Hotel Emerald launches Emerald loyalty program for new and regular guests.
To participate in the loyalty program, guests need to register on the hotel's official website.
Register in the Personal account and get a discount from 10% to 25% on hotel accommodation, restaurant menu, spa complex services, as well as pleasant compliments.
Loyalty program levels
Base level The initial level of the loyalty program. This level is assigned to the guest for completing the registration of the loyalty program. 10% discount from the flexible rate on the official hotel website, on restaurant menus when visiting the hotel in person, on spa services.
Silver level The second level of the loyalty program. It is assigned to the guest from the 16th night. 15% discount from the flexible rate on the hotel's official website, on the menu of restaurants, on spa services.
Gold level The third level of the loyalty program. It is assigned to the guest from the 31st night. 20% discount from the flexible rate on the official website of the hotel, on the menu of restaurants, on spa services.
Emerald level The fourth level of the loyalty program. It is assigned to the guest from 51 night. 25% discount from the flexible rate on the official website of the hotel, on the menu of restaurants when visiting the hotel in person, on spa services.
The team of Grand Hotel Emerald wishes you a pleasant stay!
Sign up
Guest Relations
Gathering all our experience, knowledge and love for the city, we have created the Guest Relations service at Grand Hotel Emerald. Our team will tell you about excursions, museums, restaurants, palaces and many other important, necessary and sometimes unexpected suggestions. We will help you prepare special gifts, order unusual flowers and organize VIP transfer.
We know how to create a mood!
What we can offer you:
-Organization of excursions with the most professional guides of the city. -Booking tables in the most popular restaurants, bars and clubs of the city - Mecca of gastronomy and bar life -Organization of boat trips for 4 to 12 people and more -Booking and purchase of VIP tickets to theaters, VIP passes and tickets to museums and palaces of St. Petersburg. -Order of transfers of any class of cars, rent a car with a driver from 3 hours and more. Rent helicopters, private planes, VIP passes in airports. -Order of flowers, assistance in the selection and purchase of gifts of any complexity
We strive to meet all the needs of our guests and make the stay even more comfortable and pleasant.
Enjoy a wonderful vacation in our SPA complex Wellness Emerald, staying in a room of any category. The terms of the special offer apply to each day of your stay at this rate. Prepayment of the first day is required to book the services of the SPA complex. Pre-booking for the spa complex is required. The hotel will contact you to arrange a rental time. SPA complex working hours are from 7-30 to 23:00 (renting at later times is possible for a surcharge).
Dear guests, please note that the hotel reserves the right to charge a deposit for mini-bar services in the amount of 5000r upon check-in. If the minibar is not needed, please inform us in advance if possible.
Included in the special offer
Breakfast in the room or in buffet format, at guests' choice
2 hours of spa complex rental (Russian bath and Turkish hamam)
One treatment for each adult guest from Wellness Center Emerald (choose from the list) (Soap massage 20 min./Body peeling 30 min./Grooming massage 20 min.).
Floating tray “Fruit” (mixed nuts and Altai honey, seasonal fruits, tea in a teapot).
All soap and bath accessories included
Early check-in from 11:00 and late check-out till 15:00 if rooms are available.
Wine and cheese compliment on arrival
Access to fitness center and Finnish sauna Wellness center Emerald
Book a special offer
Romantic proposal
Give yourself and your beloved one precious time together. Take a break from everyday hustle and bustle in the beautiful interiors of one of the best hotels in the Northern Capital.
Access to the swimming pool and SPA complex of the hotel is possible only by appointment and for an additional fee. Special prices are available for hotel guests.
Dear guests, please note that the hotel reserves the right to charge a deposit for mini-bar services in the amount of 5000r upon check-in. If the minibar is not needed, please inform us in advance if possible.
Included in the special offer:
Accommodation in a room of the selected category
Breakfast in the room or in the format “Buffet” at choice
Compliment from the hotel - Fruit plate and a bottle of sparkling wine on arrival
Late check-out till 16:00 subject to availability of rooms
Romantic dinner for two with a glass of wine in one of the hotel restaurants at a date and time agreed with you
Room decoration with rose petals (everything will be ready for your arrival)
Visit to the fitness center and Finnish sauna Wellness center Emerald
Book a special offer
Accommodation with children
Grand Hotel Emerald treats our youngest guests with great care. Each child receives a toy - mascot Owl at check-in. Children's bathrobes and slippers will make the stay even more cozy, and sweet compliments will please in any weather.
Grand Hotel Emerald also offers family two-room rooms. The view can be at your choice: cozy patio or city view.
Book a special offer
Wedding day
A wedding is a special occasion for every family. The hotel team will do everything for you not to worry about any detail, enjoying time together and anticipating the big day. You will be able to organize a photo shoot in the interiors of the hotel if there is no event at the time of shooting.
Dear guests, please note that the hotel reserves the right to charge a deposit of 5000 rubles for mini-bar services upon check-in. If the mini-bar is not needed, please inform us in advance.
Included in the special offer:
Accommodation in a room of the selected category.
Breakfast in the room or “Buffet” breakfast by your choice.
Fruit plate and a bottle of sparkling wine on arrival.
Late check-out before 16:00 upon availability.
1 hour of spa complex rental.
20% discount for Spa Complex. services.
Antipasti + 2 glasses of wine at the Spa Complex.
Visit to fitness center and Finnish sauna of Spa Complex.
Book a special offer
Family Weekend
Spend a Family Weekend at Grand Hotel Emerald!
For your comfortable vacation with the whole family we offer: - Buffet breakfast - Compliment from the hotel - 20% discount in the restaurant “Atrium” - Baby cribs (on request) - Visit to the fitness center and Finnish sauna Wellness Centre Emerald*.
We provide our little guests with cribs, high chairs, children's literature in our library, children's dishes at breakfast, mini club with swing, slide and toys.
*Access to the swimming pool and spa complex is possible only by appointment and for an additional fee. Cost for staying guests for companies up to 4 guests:
c 07:30 to 17:30 - 3500 rubles/hour c 18:00 to 23:00 - 5500 rubles/hour after 23:00 - 9000 rub./hour
Spend a family weekend at Grand Hotel Emerald!
Book a special offer
Your Birthday at Grand Hotel Emerald
Our team will do everything possible to make your Birthday celebration during your stay at Grand Emerald Hotel the most unforgettable event of the whole year.
Dear guests, please note that the hotel reserves the right to charge a deposit for mini-bar services in the amount of 5000r upon check-in. If the minibar is not required, please inform us in advance if possible.
Access to the hotel swimming pool and spa complex is possible only by appointment and at an additional cost. Special rates are available for hotel guests.
Booking conditions: The offer is valid during the month in which you celebrate your Birthday
Included in the special offer:
Breakfast in the room with a glass of sparkling wine
Celebration set by chef
10% discount on spa rental on your birthday, on presentation of your passport.
Compliment in the room - Sparkling wine and a set of sweets from the confectionery of the hotel.
Late check-out till 16:00 (subject to availability)
Room decoration - Foil balloon From Emerald with Love
Visit to fitness center and Finnish sauna Wellness center Emerald